Reports

Currently Billing reports can be found in two separate areas, both accessible from the Analytics drop-down on the navigation bar:

  • Analytics > Reports: There are a number of reports that can be found within the Billing application. They cover topics such as claims, payments, adjustments, runs and trips, payers, company, accounts, payments, collections and KPI information.

  • Analytics > Insights: Insights uses dashboards made up of one or more small reports. There are a number of pre-made dashboards available for your use along with many small reports that can be used to customize your own dashboard. Because dashboards are easy to understand and give you the ability to monitor metrics in near real-time, more and more of the reports that have traditionally been found withing the Billing application are moving to Insights. To understand how to use Insights and to view a list of available dashboards and reports, click here.